The business specialise in providing damp proofing and timber preservation for clients both domestic and commercial.The business assists commercial clients with their residential properties. The company has close working relationships with multiple councils and housing associations. Work from the London boroughs is received via email on a weekly basis, with the business responding to enquiries based on capacity. They have a forward order book value of £1m for works in progress. Primary activities are providing damp control techniques. In the initial stages, the business will provide a free quote to ascertain the work required. The company will complete moisture readings, internal and external investigations alongside thermal imaging. Should the damp cover more than one room (or in anticipation of a property sale) the business will complete a damp survey for a fee. Following this, the business will release a plan to tackle the damp and whether it will include electrical work, masonry or carpentry. They will provide a quote for the work required, upon receiving a quote, a40% deposit is paid, and work commences. By managing the entire process for clients, the business assists clients in centralising the process. With its close relationships with subcontractors, they project manage large jobs for clients. The business has close relationships with multiple suppliers. With Permaguard, Jewson and USL, the business have cash accounts and have credit accounts with Selco and Howdens. Through this, the company receive regular rebates and discounts based on quantities bought with flexible payment terms. The business has a number of industry accreditations including: Checkatrade Accredited, Trustatrader Accredited, Just Fix App (preferred contractor), Property Care Association (PCA) Qualified, Basement Water Association (BWA) Qualified, Guild of Master Craftsmen (Certificate of Quality and Service).
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