Established in 2010, the business specialises in non-emergency patient transport, transferring NHS patients to and from hospitals, care homes and private properties. The company operates 24 hours a day, 365 days a year, and provides UK-wide coverage. Each transfer is monitored by the control room where the team can monitor and receive progress updates. To service operations, the company has a large range of vehicles within the fleet, which accommodate stretchers and wheelchairs alongside standard seating. It also has secure vehicles which enable the team to work effectively within the mental health sector, and medical cars for the transfer of medical samples.
Over its 12-year history, the company has acquired a prestigious list of clients and a number of lucrative contracts, including with five NHS trusts and Clinical Commissioning Groups. Moreover, the ever-present and increasing demand for the company’s essential services ensures that the business suffers from no particular vulnerabilities with regard to its client base. Registered with the Care Quality Commission and certified as ISO 9001, the company upholds values of reliability and professionalism, and it regularly monitors patient feedback in order to remain proactive in relation to the quality of its services. Indeed, the company’s excellent customer satisfaction rate bears testament to its commitment to the highest standards of customer service.
The company boasts a number of unique selling points that distinguishes it from competitors:
Moreover, the company has a number of valuable assets to recommend it to the prospective buyer:
| Turnover (£'000) | Adjusted EBITDA (£'000) | |
|---|---|---|
| 2021 (Actual) | 3,061,690 | 521,740 |
| 2022 (Actual) | 3,817,780 | 1,083,970 |
| 2023 (Actual) | 3,849,640 | 984,527 |
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